Millions of Happy Users Worldwide
IT professionals and help desk technicians from small and medium-size businesses to
Fortune 500 companies have been using ISL Online since 2001.
Access Unlimited Computers
Set up permanent access by installing a remote access agent on any computer.
Manage and control an unlimited number of unattended remote computers.
Support with Confidence. Fast and Easy.
ISL Light inspires with its ease of use and rich features. It gives you the confidence to
focus on what you do best - offer efficient and reliable remote support to your customers.
Offer the Highest Security
Symmetrical AES 256-bit end-to-end encryption
GDPR compliance
ISO/IEC 27001:2022 certified
Two-factor authentication
Logs and accountability
Regular security audits
External authentication
(LDAP, SAML 2.0., Microsoft AzureAD, Microsoft AD FS, Okta etc.)
Automatic session recording
End-to-End Encryption (E2EE)
ISL Online uses the RSA 2048/4096-bit public/private key exchange to negotiate symmetrical AES 256-bit
end-to-end encryption to protect the data transfer between the local and remote computer.
Tailored and Managed For You
Managed Private Cloud (MPC) is a hybrid cloud remote desktop solution, which combines the benefits of cloud and self-hosted plans.
MPC is provided to large companies as a cloud service hosted and managed by ISL Online EXCLUSIVELY for a specific company in
a public data center (AWS, etc.) or in a private data center (provided by the company).
On Demand Scalability
Start with what you need. The size of the MPC can be scaled up and down to meet the changing needs of your business. The number of technicians, workstations, end-points and clients is always unlimited.
Security, Control and High Availability
Meet your most rigorous data security and privacy requirements with the independence and control of a dedicated environment, while offering you the ease of use of a cloud. To ensure high availability, MPC is based on active-active cluster configuration.
No Infrastructure and Maintenance
Get instant access to a secure single-tenant cloud without the need to invest in hardware or system operations. To provide a managed private space, we choose only highly reliable and industry-proven data centers with SOC 2 / ISO 27001 certification trusted by governments, financial organisations and other big corporations.
Advanced Customization
MPC offers you the highest level of customization, allowing you to adjust layouts and workflows. ISL Online can transform the remote desktop software to perfectly fit into your existing systems and match your corporate brand style guides.
Your Own Single-Tenant Private Cloud
Microsoft Azure
Amazon Web Services
Count on Our Support
We know that fast and quality support is the essence of a great service. You can count on our fast reaction time and real-person support whenever you will need it.
Upgrades on Your Schedule
With MPC you will always have the latest upgrades and updates available, but it will be your decision if and when these should be applied to your private cloud. Unlike the public cloud where the updates and upgrades are applied automatically.
Peace of Mind is a Matter of Choice
Enjoy the agility of the cloud with the peace of mind that our experienced team is monitoring the performance and availability of your network. The same tools, methods and procedures are used as for keeping ISL Online’s public cloud up and running (99.95% uptime guaranteed).
Configuration Options
MPC can be configured to fully comply with corporate security policy and other internal requirements related to the
remote desktop service. Some of the potential topics to be discussed on a project basis are listed below.
| HTTPS Certificate | Generic / Own |
| Hosting (Data Center) | Public / Private |
| High Availability (HA) | Single DC / Multiple DC, Geographical Location, Access Rights |
| Connection Ports | 80 / 443 / 7615 |
| HTTP Security Headers | Default / Custom |
| RSA Keys | 2048 / 4096 |
| Access Point Layout | Default / Custom |
| Two-Factor Authentication (2FA) | Phone, Email, Authentication Apps, FIDO U2F Security Keys by Yubico |
| User Authentication | Microsoft Active Directory, NetIQ eDirectory, OpenLDAP, RADIUS, SAML 2.0 |
| Integration Options | ITSM, CRM, ERP, etc. |
| Customization | Logo, Skin and Text Messages, User Interface Elements and Workflows, White Labelling (OEM) |
| LAN | MPC can be set up in a LAN network without Internet access |
| Personal Data | Full control over the data flow, storage and retention policy (GDPR) |
| Other | Session Recording, Features Restriction, Logs and Accountability, Access Filters, etc. |